F2
Foundation module
Consumer Behaviour
12 lectures1× LAW · 6× FRAMEWORK · 5× HEURISTIC — what do these labels mean?
F2 · The productive tension
System 1/2 (Kahneman/Sutherland)andpreferences shaped in the moment (Chater).
Kahneman · Sutherland · Chater · Cialdini · Romaniuk
Lectures
12 lectures
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- F2-01How Consumers Actually DecideFreeTake the quiz →
- F2-02System 1 and System 22 SPTake the quiz →
- F2-03Heuristics and Cognitive Biases2 SPTake the quiz →
- F2-04The Principles of Influence2 SPTake the quiz →
- F2-05Mental Availability and Category Entry Points2 SPTake the quiz →
- F2-06Physical Availability and the Buying Situation2 SPTake the quiz →
- F2-07The Neuroscience of Brand Choice2 SPTake the quiz →
- F2-08Price Perception and Behavioural Economics2 SPTake the quiz →
- F2-09The Logic of the Irrational2 SPTake the quiz →
- F2-10Habit, Loyalty, and Repeat Purchase2 SPTake the quiz →
- F2-11Choice Architecture and the Digital Consumer2 SPTake the quiz →
- F2-12Integration: the consumer2 SPTake the quiz →
Quizzes
12 quizzes
A short quiz per lecture to test your grasp of the material.
- F2-01How Consumers Actually DecideTake the quiz →
- F2-02System 1 and System 2Take the quiz →
- F2-03Heuristics and Cognitive BiasesTake the quiz →
- F2-04The Principles of InfluenceTake the quiz →
- F2-05Mental Availability and Category Entry PointsTake the quiz →
- F2-06Physical Availability and the Buying SituationTake the quiz →
- F2-07The Neuroscience of Brand ChoiceTake the quiz →
- F2-08Price Perception and Behavioural EconomicsTake the quiz →
- F2-09The Logic of the IrrationalTake the quiz →
- F2-10Habit, Loyalty, and Repeat PurchaseTake the quiz →
- F2-11Choice Architecture and the Digital ConsumerTake the quiz →
- F2-12Integration: the consumerTake the quiz →
Concepts
Active recall beats rereading: retrieve the definition from memory first, then flip the card.
Case studies
6 case studies
Integrative cases where the module's concepts meet a single brand or situation.
- Neuromarketing CaseThe Pepsi Challenge — When Taste Doesn't Equal ChoiceRead the case →
- Ethical Analysis CaseBooking.com — The Dark Side of InfluenceRead the case →
- Market Growth CaseAldi — Mental and Physical Availability on a BudgetRead the case →
- Brand Strategy CaseRed Bull — The Logic of Deliberate IrrationalityRead the case →
- Digital Consumer Behaviour CaseNetflix — Choice Architecture at ScaleRead the case →
- Integrative Capstone CaseOatly — From Rational Argument to Emotional MovementRead the case →