The School of Real Marketing
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F10-07·F10 — Marketing Organisation

The Marketing Team as System

The productive tension

Specialist depthandgeneralist breadth

The synthesis

A marketing organisation is neither a stack of specialists nor a team of generalists. It is a system of T-shaped capability — deep specialists in key disciplines plus generalist integrators who translate across functions. The evidence-based marketer designs decision rights and coordination rituals explicitly, because the team is a system, not a stack.

Learning objectives

  • Define T-shaped capability in a marketing context
  • Identify the seven core capabilities in a modern marketing stack
  • Distinguish between hiring for capability and designing decision rights
  • Apply cross-functional coordination rituals to silo-busting
  • Recognise the capability gaps in typical marketing teams

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