NBD-Dirichlet
Dirichlet · Dirichlet model · Dirichlet norms
The NBD-Dirichlet model is the mathematical model describing how often buyers purchase in a category and how they spread those purchases across brands. It combines two probability distributions: one for purchase frequency and one for brand choice. The best-known empirical marketing laws, including double jeopardy and duplication of purchase, fall out of this single model. Its power lies in prediction: knowing a brand's market share, you can predict loyalty figures, buying frequencies and overlap with competitors with surprising precision. This yields benchmarks, the Dirichlet norms, against which a brand's actual performance can be compared to spot genuine deviations from normal buying behaviour.
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- Andrew Ehrenberg (1988)
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